Privacy Policy

    Last updated: February 3, 2026

    1. Introduction

    At U-flow, we are committed to protecting your privacy and the privacy of your clients. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our AI-powered services.

    2. Information We Collect

    We may collect the following types of information:

    • Business Information: Your business name, contact details, and service offerings.
    • Client Data: Information about your clients that is processed through our AI systems, including names, contact details, appointment history, and communication logs.
    • Usage Data: Information about how you interact with our services, including analytics and performance metrics.

    3. Client Data Storage and Access

    Important: Some of our services store client information to provide AI-powered booking, CRM, and communication features. This data:

    • Is stored securely using industry-standard encryption.
    • Is only accessible by your business. We do not share, sell, or provide access to your client data to any third parties.
    • Is used solely to deliver and improve the services you have subscribed to.
    • Can be deleted upon your request when you terminate our services.

    4. How We Use Your Information

    We use the collected information to:

    • Provide, operate, and maintain our AI services.
    • Process bookings and manage client communications on your behalf.
    • Improve and personalize your experience.
    • Communicate with you about service updates and support.
    • Ensure compliance with legal obligations.

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your data and your clients' data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    6. Data Retention

    We retain your data and client data for as long as your account is active or as needed to provide you services. Upon termination of services, data will be deleted within 30 days unless legally required to retain it.

    7. Your Rights

    You have the right to:

    • Access the personal data we hold about you and your clients.
    • Request correction of inaccurate data.
    • Request deletion of your data.
    • Withdraw consent for data processing.

    8. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at utroff@u-flow.solutions.